Global Strategy & Business Transformation Executive

Strategy that performs.
AI that transforms.
Global executive leadership.

Enterprise Growth & AI Transformation leader with global leadership in market growth and expansion across industries.

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TEDx & Keynote Speaker

Featured in

Harvard Business Review

About

Built in Fortune 500 boardrooms.

Partner and Global Head of Retail at Genpact. Previously Capgemini and Barclays. Harvard Business School, Columbia and NYU Engineering alum.

Core leadership values

Excellence. Fairness. Relationships.

Excellence

Twenty years of Fortune 500 boardrooms, multi-billion-dollar P&Ls and the Barclays CEO Award. Excellence is a habit of preparation, rigour and follow-through, not a slogan.

Fairness & Equity

At Harvard Business School, Professor Linda Hill's work on leading collective genius made one thing clear: innovation only happens when every voice in the room is heard and judged on the merit of the idea. Charisma builds teams where the best idea wins, whoever brings it.

Prof. Linda A. Hill, Harvard Business School

Long-lasting Relationships

At Columbia Business School, Professor Paul Ingram's teaching on networks and relationships reframed leadership as a web of trust built over decades. Charisma invests in people long before she needs them, and long after.

Prof. Paul Ingram, Columbia Business School

01 · Financial services

Customer technology at global scale.

As Global Head of Customer Technology at Barclays, Charisma directed transformations that delivered £100 million in savings and earned the Barclays CEO Award, learning that the customer, not the system, is the unit of change.