Global Strategy & Business Transformation Executive
Enterprise Growth & AI Transformation Leader With Global Leadership In Market Growth And Expansion Across Industries.
Featured in
Harvard Business ReviewHarvard Business ReviewAbout
Partner and Global Head of Retail at Genpact. Previously Capgemini and Barclays. Harvard Business School, Columbia and NYU Engineering alum.
Awards & recognition
Named among the Top Consumer and Retail Consultants and Leaders of 2026.
View ↗︎Honored at the gala recognizing excellence in NYC corporate leadership and entrepreneurship.
Watch the ceremony ↗︎Awarded for exceptional leadership and innovation in artificial intelligence consulting.
View ↗︎A View of AI and the Future of Retail.
View ↗︎For leadership in crisis during COVID-19, as Global Head of Customer Technology.
View ↗︎For community impact.
View ↗︎Board advisory & impact work
Core leadership values
Twenty years of Fortune 500 boardrooms, multi-billion-dollar P&Ls and the Barclays CEO Award. Excellence is a habit of preparation, rigour and follow-through, not a slogan.
At Harvard Business School, Professor Linda Hill's work on leading collective genius made one thing clear: innovation only happens when every voice in the room is heard and judged on the merit of the idea. Charisma builds teams where the best idea wins, whoever brings it.
Prof. Linda A. Hill, Harvard Business SchoolAt Columbia Business School, Professor Paul Ingram's teaching on networks and relationships reframed leadership as a web of trust built over decades. Charisma invests in people long before she needs them, and long after.
Prof. Paul Ingram, Columbia Business SchoolContact
Email goes straight to Charisma. She reads and replies to every one personally.
